Whenever your account manager sends an email to the customer, it is automatically associated with the customer’s profile, creating a conversation history. Forget about CC or BCCing to move the conversation forward.
Reduce your customer response time by 80% with this email integration.
Whenever your account manager sends an email to a customer, it is automatically associated with the client’s profile, creating a conversation history. Forget about CC or BCCing to move the conversation forward.
Avoid zero or duplicated replies. Create rules and assign tickets to allocate incoming messages to certain members of the team. Give your customers assertive replies, assigning them the best assistant for their inquiries.
Manage all your emails account from one dashboard. You may have different channels, such as support@ or info@. Having only one dashboard will help your team to respond faster and prevent emails from getting lost.
Reduce your customer response time by 80% !
